We regularly assess how we are doing by asking our patients to fill a questionnaire regarding their experience. We will anonymously publish survey results via our website and Facebook as we feel transparency is very important and we strive to make any improvements we can in response to your ideas. Thank you in advance to everyone who has taken the time to complete a survey.
We recognise that not everyone is always content with their treatment and we take these comments seriously. Each one is reviewed to see how we can improve our service.
Katie: We’re loving the online portal it is so much easier. The nurse told us that when you get your meds and dosage it puts all that on there too. Its so handy!